TERMS AND CONDITIONS

1.            INTRODUCTION

1.1          Please read our Terms and Conditions (“T&C”) before using our website and opening of an account(s) with us so that you are aware of your rights and  obligations with respect to EASYKEY SOLUTIONS (Business Registration No. 202103009974 (003224423-U) and its affiliates and subsidiaries (individually and collectively, “easyKEY”, “we”, “us” or “our”).

1.2          Before becoming a User of this website, you must read and accept all of the T&C. You agree to give consent to us to process of your personal data as described in the Privacy Policy linked hereto.

1.3          We reserve the right to change, modify, suspend or discontinue all or any part of this website, Products and Services (“P&S”) at any time or upon notice given. Please read and get to know more about our P&S in Section 3.

1.4          As we promise easy use at our website, we may also impose limits on certain features to entire or some parts of the website and P&S in our sole discretion and without notice nor liability.

1.5          We reserves the right to refuse to provide you access to the website, P&S or to allow you to open an Account for any reason.

1.6          By using our website, you give your irrevocable acceptance, agreement and consent to the T&C stated and other polices reference herein and linked hereto. If you do not agree, please do not access and use our website for any purpose.

1.7          You agree to hold harmless and indemnify us from all issues and responsibilities on the misuse of our P&S. You agree to exercise best possible due care while using our website, P&S and made no false representation and reference to us due to your own actions.

1.8          You agree to seek appropriate professional advice prior to using our P&S for statutory, banking, legal and taxation purposes.

2.            PRIVACY, PERSONAL ACCOUNT AND DATA SECURITY

2.1          Please visit and review our Privacy Policy section.

2.2          You must read and agree all terms stated prior to the use of our website.

2.3          You agree and acknowledge that the proprietary rights of your User Information are jointly owned by you and us for the purpose of using the website only.

2.4          You agree to keep your User ID and password confidential for your own use;

2.5          You are to ensure that you log out from your account at the end of each session;

2.6          You will notify us of any unauthorised use of your Account, User ID and password;

2.7          You are fully responsible for all activities that occur under your User ID and Account;

2.8          We will not be liable for any loss or damage arising from unauthorised use of your User ID and Account or your failure to comply with this Section.

2.9          You may terminate your Account upon notifying us in writing to our support team. We accept no responsibilities and shall not be held liable for any data loss and damages incurred due to your decision and actions.

3.            PRODUCTS AND SERVICES

3.1          Our Super Value for Money P&S are listed in our website.

3.2          We provide generic terms/definition/translation to make it easy to understand and easy to use in our website. We also provide some basic examples in our page to assist and guide you better.

3.3          English language is our core language for our website. We provide basic and simple translation in Malay and Chinese for Malaysia market.

3.4          You agree that our translation is not akin to professional advices (example: finance, legal and tax advice) but merely descriptive guides in an attempt to provide examples to all Users. We are not responsible for any losses caused by your own misinterpretation or misunderstandings with the guidelines provided in our website. If you are unsure/doubtful or need further clarification, please contact our support team.        

3.5          You are required to keep your original documents (example: invoices, receipts, bank statements, agreements, etc) as per statutory law requirements for at least seven (7) years.

3.6          You are required to maintain your own records and detail listing of business transactions for local authorities’ audit, whenever necessary.

3.7          You are required to ensure that your data entry is supported by documents and detailed listings. It is your best interest to keep the data entry true and accurate at all times.

3.8          There are only five (5) data entry pages to be filled by all Users as follows:

  • Page 1: Collection
  • Page 2: Payment
  • Page 3: Others
  • Page 4: Fixed Assets
  • page 5: Partnership profit sharing (for partnership business only)

3.9          Our platform auto generates six (6) basic business reports once you complete the data entry pages and make payment:

  • Statement of Income and Expenses (Profit and Loss statement)
  • Balance Sheet;
  • Schedule of Fixed Assets;
  • Summary of Financial Information (for Sole Proprietor/ Partnership)
  • Schedule of Capital Allowances;
  • Computation of Balancing Charge/Allowance;

3.10        You agree that the business reports are the consequence and output from your data entry. Hence, it is your responsibility to declare, disclose and key-in accurately and ensure that it is full supported by documents and detailed listings at all times.

3.11        We do not provide accounting and tax services in our platform. You agree that you are fully responsible for the accuracy and validity of your data entry. Should you need further clarification, please contact our support team at: [email protected]

3.12        We do not provide/issue a true and fair view representation on the basic business reports. Should you need your reports to be stamped or verified, you need to seek professional advices and services accordingly.

3.13        We reserve the right to make changes, amendments and deletion of the content of the business reports as we deem fit and relevant from time to time.

4.            PURCHASE, PAYMENT AND REFUND

4.1          We offer comprehensive online payment options through iPay88 at our website such as:

  • Credit/ Debit Cards
  • Bank Transfers
  • FPX Internet banking and Banking apps
  • E-wallet
  • Other Channels by iPay88

4.2          We do not charge any transaction fees for making purchases and processing payments at our website.

4.3          Refund is restricted to overpayment or redundant payment caused by technical related glitch during the payment process. If in case of refund, the Product that you purchased may be cancelled, and such cancellation takes effect within the next 24 hours. Once your cancellation has been effected, you only able to use it for signing purpose and will lose the end reporting features and functionalities. Further, if your account is found involved in any fraud transactions, we reserve the right (at our sole discretion) to temporarily suspend your Account. Nonetheless, should you face technical problems and need assistance, please contact our support team at: [email protected]

4.4          Acceptance delivery of the Order

4.4.1      Upon completion of payment, easyKey Solutions will generate an order confirmation and the said reports (with referred to Clause 3.9 above) within 24-48 hours.

4.4.2      Upon receipt of the order confirmation, customer shall examine the order confirmation and reports without undue delay.

4.4.3      Written notification of any obvious incorrect reports (details in the reports, modules and etc.) delivered shall be given without undue delay, but no later than within 7 days of receipt of the reports and order confirmation. Such notification must be in writing and shall precisely specify and extent of the issues to our support team at [email protected]

5.            VIOLATIONS

5.1          Violations of this policy may result in the following:

  • Temporary deactivation
  • Account suspension and subsequent termination
  • Civil actions to protect our business reputation including filing for claim/ damages/ injunctions.

5.2          In the event that you notice or believe a User is violating these T&C, please provide us documentation proof, evidences and contact our support team at: [email protected].

6.            FEEDBACKS AND COMPLAINTS

6.1          You may write to us via email or drop us a message at our website;

6.2          Our support team will work our best to respond between 24 to 48 hours;

6.3          Anonymous or unknown User ID will not be entertained;

6.4          We reserve the right no to respond to any forms of communication including threats that is vague, racist, and defamatory in nature.

7.            YOUR REPRESENTATION AND WARRANTIES

You agree to exercise due care and not to:

  • violate any local regulatory and laws for any reason and/ or purposes;
  • impersonate any person, entity, or affiliation and produce unauthorized reports from our website;
  • forge or create fraudulent documents with the intent to misrepresent, mislead or deceive third party with our P&S;

8.            SEVERABILITY

If any provision of these Terms of Service shall be deemed unlawful, void, or for any reason unenforceable under the law of any jurisdiction, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions in such jurisdiction nor the validity and enforceability of the provision in question under the law of any other jurisdiction.

9.            GOVERNING LAW

The T&C policy shall be governed by and construed in accordance with the laws of the in Malaysia.

Last Updated: 21 JAN 2021